Expert Drones

Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

Welcome to Expert Drones, a Dronepire, Inc company. (“Dronepire”, “Expert Drones”, “us”, “we”, or “our”).  By using this site YOU AGREE TO BE BOUND BY ITS LEGAL NOTICES (explained below), CONDITIONS OF USE, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the site. Each time you use the Expert Drones site, you should visit and review the then current Legal Notices and Terms and Conditions that apply to your use of this site and any transactions made while on the site. If you are dissatisfied with, its content or Legal Notices and Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the Expert Drones site.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Dronepire, Inc / Expert Drones terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to Dronepire, Inc and Expert Drones. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Dronepire, Inc / Expert Drones without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

DISCLAIMERS.

(a) OUR PRODUCTS, SERVICES, AND CONTENT ARE PROVIDED ‘AS IS’, ‘AS AVAILABLE’ AND ‘WITH ALL FAULTS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE, OUR SERVICES. WITHOUT LIMITING THE FOREGOING, WITH RESPECT TO THE WEBSITE, CONTENT, AND/OR THE SERVICES DRONEPIRE EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, ACCURACY, SECURITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, QUIET TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. DRONEPIRE, INC MAKES NO WARRANTY THAT THE WEBSITE, PRODUCTS, SERVICES, AND/OR CONTENT WILL MEET YOUR NEEDS, EXPECTATIONS, BE TO YOUR SATISFACTION, OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE, BUG-FREE, OR MALWARE-FREE BASIS. DRONEPIRE MAKES NO WARRANTY REGARDING THE QUALITY OF OUR SERVICES OR CONTENT, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH OUR SERVICES AND/OR ANY LINKED SITE. ALL MANUFACTURER WARRANTIES OFFERED ARE OFFERED BY THE MANUFACTURER AND NOT DRONEPIRE INC / EXPERT DRONES.WE ARE NOT RESPONSIBLE FOR DECISIONS THAT THE MANUFACTURERS MAKE BASED ON THEIR FINDINGS AND WHETHER OR NOT ISSUES WITH PRODUCTS ARE DENIED UNDER THEIR OWN WARRANTIES. 

(b) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM DRONEPIRE OR THROUGH THE WEBSITE SERVICES OR CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

RELEASE AND WAIVER OF CLAIMS.

To the maximum extent permitted by applicable law, YOU ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT, YOUR PERSONAL REPRESENTATIVES AND YOUR HEIRS, HEREBY VOLUNTARILY AGREE TO RELEASE, WAIVE, AND DISCHARGE all claims, actions, demands, suits, or proceedings (“Claims”) against US and our AFFILIATES, including any and all liability for damages (actual and or consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature arising from or in any way related to: (a) THE SERVICES, (B) CONTENT, (C) YOUR DRONE, (D) A DRONE ACCOUNT, (E) any inaccuracy, untimeliness or incompleteness of a USER’S representations OR WARRANTIES, and/or (F) any inaccuracy, untimeliness, or incompleteness of ANY AND ALL information and/OR CONTENT obtained or accessed by or through the Services. FURTHER, if YOU ARE A RESIDENT OF THE STATE OF CALIFORNIA, you waive your rights under California Civil Code Section 1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” You understand that any fact relating to any matter covered by THESE TERMS may be found to be other than now believed to be true, and accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights which you may have had under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.

ASSUMPTION OF THE RISK.

YOU KNOWINGLY AND FREELY ASSUME ALL RISK WHEN USING OR ACCESSING THE PRODUCTS, SERVICES, WEBSITE, AND/OR CONTENT. YOU ASSUME ALL RISKS WHEN OPERATING THE DRONES WE SELL. IF WE FIND THAT YOU ARE OPERATING YOUR DRONE CONTRARY TO FEDERAL LAW OR FAA POLICIES, PUTTING LIVES AT RISKS, OR FLYING RECKLESSLY WE HAVE THE RIGHT TO REPORT YOU TO FEDERAL AUTHORITIES AS REQUIRED BY LAW. WE ARE NOT RESPONSIBLE FOR THE FAA OR OTHER GOVERNMENT AGENCY’S INQUIRY INTO THE MATTER AND WILL COOPERATE WITH AUTHORITIES UPON REQUEST. THIS INCLUDES PROVIDING AUTHORITIES WITH FLIGHT LOGS OR ADDITIONAL INFORMATION YOU HAVE PROVIDE OUR SITE OR EMPLOYEES IF IT IS SUSPECTED YOU HAVE VIOLATED FEDERAL LAW.

LIMITATION OF LIABILITY.

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO (a) DRONE/UAS PRODUCTS, (B) CONTENT, (C) YOUR DRONE, (D) A DRONE ACCOUNT, (E) ANY OTHER ASPECT OF THE SERVICES, CONTENT, PRODUCTS AND/OR WEBSITE, AND/OR (F) YOUR USE OR INABILITY TO USE OUR PRODUCT, CONTENT, AND/OR WEBSITE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (BREACH OF CONTRACT, A BREACH OF WARRANTY, NEGLIGENCE, PRODUCTS LIABILITY, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall our total liability to you for all damages exceed the greater of (a) one hundred twenty-five dollars ($125) or (b) the fees paid by you to us in connection with the Services out of which the Claims arose. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

Dronepire, Inc and Expert Drones shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Dronepire, Inc / Expert Drones has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

NOTICE

Dronepire, Inc. / Expert Drones may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Dronepire, Inc / Expert Drones

RETURNS AND DEFECT CLAIMS

We reserve the right to reject returned items if they are not in a condition to resell them as a new product*. Drones and Unmanned Aerial Systems are not toys, and can be complex systems; failure of one component or another can result in a crash or damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error. We accept no responsibility for installation of products offered by Dronepire, Inc. / Expert Drones. The warranty does not cover, and Dronepire, Inc. / Expert Drones is not responsible in any way, for damage to other equipment due to a failure of a component. Dronepire, Inc. / Expert Dronesis not responsible in any way for the use, misuse, or any injury or damage to personal property from use of any equipment purchased at Dronepire, Inc. / Expert Drones. Dronepire, Inc. / Expert Drones does not provide any warranties whatsoever and defers to the manufacturer for any complaints/warranties/guarantees as Dronepire, Inc. / Expert Drones does not manufacture or fabricate any of the products found herein. *Any alterations or modifications will void the return policy and warranty of all items offered by Dronepire, Inc. / Expert Drones.

*All custom products and builds, including hydrodipping, cannot be returned for any reason. Dronepire, Inc. / Expert Drones will do it’s best to satisfy any concerns that may arise. Custom builds will include a set deadline, however these deadlines are subject to change in the event out techs run into any issues. Please contact us before purchasing a custom product or while inquiring about a custom build or product.

INCORRECT/DAMAGED GOODS

We try very hard to ensure that you receive your order in pristine condition. If you do not receive the products ordered, please contact us. In the unlikely event that the product arrives damaged or faulty, please contact us immediately.

PRODUCT DESCRIPTIONS

While we try in good faith to be as accurate as possible, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free. From time to time there may be information on Dronepire, Inc. / Expert Drones that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice

DRONE REPAIRS

BY ACCESSING THIS SITE, SUBMITTING A REPAIR FORM, OR SENDING YOUR DRONE TO US, YOU AGREE TO THE FOLLOWING CONDITIONS. We have the right to refuse service to repair any drone that arrives at our facility. Although we do our absolute best to repair your drone in a timely manner, we are unable to guarantee ANY dates that your drone will be completed by. We receive many drones in per month and have technicians working on them regularly at our stores. Our service fee for repair are charged upfront and include both the diagnosis and labor, therefore refunds of the diagnosis fee are NON-REFUNDABLE should you refuse to have us complete service. You are not entitled to a refund simply because you don't want your drone repaired any further, as our technicians have spent time diagnosing it. At no time does Expert Drones or its staff and affiliates guarantee drones are completed in a specific amount of time. Additionally, if any estimates are provided via email or phone correspondence, they are merely estimates and we can't guarantee the technicians will not find additional damage in the drone. Expert Drones is not liable for any damage to aircraft after they have left our facility, including crashes or malfunctions of the drone after they have left our repair facility. 

PRIVACY STATEMENT

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Government has created specific offences for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Please see our full privacy policy here: http://www.expertdrones.com/privacy-policy

CONFIDENTIALITY

Client records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

ADDITIONAL EXCLUSIONS AND LIMITATIONS

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

•            excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

•            excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

CANCELATION POLICY

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $30 charge to cover any subsequent administrative expenses.

TRADE-IN PROGRAM

By sending us your drone for trade-in, you agree to be bound by our trade in policy as follows: Expert Drones reserves the right to change prices at any time for trade in or cash, this is due to manufacturer prices changing constantly with drones. We do our best to inform our customers of changes in trade in prices through our online store. Prices typically are reduced when a drone price is reduced by the manufacturer due to sales, the release of new products, or simply over time. Expert Drones is not bound to any trade in price or cash price stated. If after diagnosis of your drone, Expert Drones technicians determine it is unacceptable for trade in, we will mail your drone back to the address you provide. Expert Drones is in no way obligated to accept ANY trade in. If you agree in writing or verbally to accept the trade in or cash price provided to you, you agree that Expert Drones will take ownership of your drone and will not provide it back to you under any circumstances. If you would like a refund, you will be refunded the cash or trade-in price you were provided (depending on which option you chose). Trade-in credit for Expert Drones items will not expire until 1 year after you accept your trade-in price and can be applied to any item in our store. 

TERMINATION OF AGREEMENTS AND REFUNDS POLICY

Both the Client and ourselves have the right to terminate any product or services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

AVAILABILITY

Unless otherwise stated, the services featured on this website are only available within the United States, or in relation to postings from the United States. All advertising is intended solely for the United States market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

LOG FILES

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

WAIVER

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.